Terms and Conditions

These Terms and Conditions govern your use of the website operated by Colene Doucette (“Colene,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

Website Information

The content on this website is provided for general educational and informational purposes. It is not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered medical advice or a substitute for care from a qualified healthcare professional.

Results from bodywork and wellness services vary from person to person. No specific result is promised or guaranteed.

If you have a medical emergency, contact 911 or an appropriate emergency service. Always consult a qualified healthcare provider regarding medical symptoms, diagnoses, medications, or treatment decisions.

Services and Appointments

This website may allow you to request or schedule an appointment. Submitting an appointment request does not guarantee availability. An appointment is confirmed only after you receive confirmation through the applicable scheduling system or directly from Colene.

Services may be available in Arizona, Nebraska, and California, subject to scheduling, location, and any applicable professional requirements.

Appointment changes, cancellations, late arrivals, and missed appointments may be subject to policies communicated during booking or appointment confirmation. If a separate cancellation policy is provided, that policy will apply to your appointment.

Payments are not processed directly through this website unless expressly stated otherwise.

Communications

When you submit a contact form, request an appointment, or communicate by email, you authorize Colene to respond using the contact information you provide.

If you subscribe to an email list, you may receive educational content, practice news, service information, and promotional messages. You may unsubscribe at any time by selecting the unsubscribe link included in an email.

Email and general website forms may not be secure. Please do not use them to send highly sensitive medical, financial, or identification information.

Acceptable Use

You agree not to:

  • Use the website for an unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the website’s security, availability, or proper operation.

  • Upload or transmit malicious code.

  • Copy, reproduce, distribute, or commercially exploit website content without written permission.

  • Submit false, misleading, or impersonating information.

We may restrict access to the website if we reasonably believe it is being misused.

Intellectual Property

Unless otherwise indicated, the website’s text, graphics, branding, downloads, photographs, videos, and other original materials are owned by or licensed to Colene Doucette and are protected by applicable intellectual-property laws.

You may download or print materials made available for personal, noncommercial use. You may not modify, sell, republish, reproduce, or distribute those materials without prior written permission.

Third-Party Services and Links

The website may use or link to third-party services, including scheduling platforms, Squarespace, Constant Contact, Google, Meta, and social-media platforms. Those services are governed by their own terms and privacy policies.

Colene does not control and is not responsible for the availability, security, content, or practices of third-party websites or services. A link does not necessarily constitute an endorsement.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” We do not guarantee that the website will always be available, secure, accurate, complete, or free from errors or harmful components.

Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, Colene Doucette will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.

This limitation does not apply where liability cannot legally be limited or excluded.

Changes to These Terms

We may update these Terms and Conditions periodically. Changes become effective when the revised Terms are posted on this website. The “Last updated” date will show when the most recent revision was made.

Governing Law

These Terms are governed by applicable United States law and the laws of the state with the closest lawful connection to the applicable service or dispute, without regard to conflict-of-law principles.

Contact

Questions about these Terms and Conditions may be sent to:

Colene Doucette
Email: colene.doucette@gmail.com

Privacy Policy

Colene Doucette (“Colene,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information may be collected when you use this website, how that information may be used or disclosed, and the choices available to you.

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Appointment preferences

  • Information included in a contact or booking request

  • Email subscription preferences

  • Communications you send to us

  • Other information you choose to provide

Please do not submit sensitive medical, financial, or identification information through a general contact form or ordinary email. Information collected through separate client intake or treatment documentation may be governed by additional notices or professional requirements.

Information Collected Automatically

When you visit the website, we and our technology providers may automatically collect information such as:

  • IP address

  • Browser and device type

  • Operating system

  • Approximate location derived from an IP address

  • Pages visited

  • Referring website or source

  • Links or buttons selected

  • Date, time, and length of visits

  • Cookie, advertising, or similar identifiers

This information helps operate the website, understand how visitors use it, measure marketing performance, and improve content and services.

Cookies and Similar Technologies

This website may use cookies, pixels, tags, and similar technologies. Some are necessary for the website to function. Others support analytics, marketing, advertising, and preference management.

Depending on how the website is configured, these technologies may be provided by:

  • Squarespace, for website hosting, security, functionality, and performance.

  • Constant Contact, for email subscription forms and marketing communications.

  • Google Analytics, for understanding website traffic and visitor interactions.

  • Meta, for measuring advertising performance, building advertising audiences, and delivering or evaluating advertisements.

Google and Meta may collect information about your device and activity and may connect that information with activity occurring on other websites or services, subject to their own privacy policies and account settings.

You can manage cookies through the cookie controls displayed on the website, when available, or through your browser settings. Blocking certain cookies may affect how the website functions.

How We Use Information

We may use collected information to:

  • Respond to questions and requests

  • Schedule and manage appointments

  • Provide requested information or services

  • Send emails to subscribers

  • Personalize and improve website content

  • Measure website traffic and marketing performance

  • Advertise or promote services

  • Maintain website security and prevent misuse

  • Comply with legal obligations

  • Establish, exercise, or defend legal rights

Email Marketing

If you subscribe to email communications, your information may be stored and processed through Constant Contact. Emails may include educational information, updates, announcements, and promotional content.

You may unsubscribe at any time using the link included in an email. Unsubscribing from marketing messages does not prevent us from sending necessary messages related to an appointment or request you initiated.

How Information May Be Disclosed

We may disclose information to service providers that help operate the website and business, including website-hosting, scheduling, email-marketing, analytics, advertising, security, and professional-service providers.

We may also disclose information:

  • When required by law or legal process

  • To protect the safety, rights, or property of Colene, clients, website users, or others

  • To investigate fraud, misuse, or security concerns

  • In connection with a merger, sale, transfer, or reorganization of the business

  • With your consent or at your direction

We do not sell personal information in exchange for money. However, the use of analytics or advertising technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws.

Third-Party Websites and Services

The website may link to scheduling providers, social-media platforms, or other third-party websites. We do not control their privacy practices. Please review the privacy policies of those services before providing personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business and legal records, resolve disputes, and meet applicable legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, email system, or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on where you live and whether an applicable privacy law applies, you may have the right to request:

  • Access to personal information maintained about you

  • Correction of inaccurate information

  • Deletion of certain information

  • A copy of certain information

  • Information about how personal information is used or disclosed

  • Withdrawal of consent where processing is based on consent

  • An opt-out from certain advertising, selling, or sharing practices

  • Equal service without unlawful discrimination for exercising a privacy right

You may also:

  • Unsubscribe from marketing emails using the link in each email.

  • Manage cookies through the website’s cookie controls or your browser.

  • Adjust advertising preferences through Google and Meta.

  • Use supported browser or device privacy controls.

To submit a privacy request, email colene.doucette@gmail.com. We may need to verify your identity before completing a request. Certain information may be retained when permitted or required by law.

Authorized agents may submit requests where permitted by law, but we may require evidence of their authority to act for you.

California Privacy Notice

California residents may have additional rights under California law, depending on whether the law applies to our business and the information involved.

The categories of personal information we may collect include identifiers, internet or electronic-network activity, approximate geolocation information, appointment-related information you provide, and inferences generated through analytics or advertising tools.

These categories may be disclosed to website, scheduling, email, analytics, advertising, security, and professional-service providers for the purposes described in this policy. Analytics and advertising disclosures may be treated as “selling” or “sharing” under California law even when no money is exchanged.

California residents may contact colene.doucette@gmail.com to ask about available rights or request to opt out of qualifying uses of their personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations. The revised policy becomes effective when posted, and the “Last updated” date will be changed accordingly.